Job Description
About The Arc of Butte County
The Arc of Butte County is a nonprofit founded in 1962, dedicated to empowering individuals with intellectual and developmental disabilities (I/DD) to live, work, and thrive. Through programs including adult day services, respite care, supported employment, and independent living skills training, we champion inclusion, independence, and full participation in society. We're looking for compassionate team members who share our commitment to making a meaningful difference.
About the position
As Respite Case Coordinator, you will support families and care providers by managing client authorizations, coordinating appropriate worker matches, and ensuring services are delivered according to program standards. You will maintain consistent communication with families, monitor service quality, and resolve issues with a proactive, solutions-driven approach. As the program evolves, this position may also include conducting home visits to strengthen relationships with families and support service coordination.
This role is central to maintaining service integrity and strengthening long-term relationships with both clients and providers.
What You'll Do
Authorization & Compliance
Track and manage client authorizations
Monitor service utilization and flag discrepancies
Maintain organized records to support audit readiness
Client Support & Communication
Maintain regular contact with families
Respond to questions, concerns, or service changes
Support and conduct home visits as this responsibility is introduced in the future
Document client updates and communication accurately
Worker Matching & Service Coordination
Match clients with appropriate respite workers
Support transition planning when a worker leaves
Provide follow-up to ensure successful worker placement
Quality & Issue Resolution
Monitor service satisfaction and performance
Address issues involving families and providers
Collaborate with supervisors to resolve complex cases
Support continuous improvement of service delivery
What You'll Bring
B.A. in a related field or 2–3 years of experience in the field of developmental disabilities (equivalent experience considered)
Strong organizational, administrative, and communication skills
Ability to manage client records and coordinate services accurately
Solutions-driven, proactive approach to problem-solving
Commitment to The Arc of Butte County's mission and values
We encourage candidates to apply even if they do not meet every listed qualification, as transferable skills and lived experience are valued
Preferred Qualifications
Bilingual skills preferred
Valid driver's license preferred, as local travel and client home visits may become part of the position in the future
What You'll Bring:
Bachelor of Arts (B.A) in a related field or 2–3 years of experience in the field of developmental disabilities (equivalent experience considered)
Bilingual skills preferred
Strong organizational, administrative, and communication skills
Ability to manage client records, service coordination, and home visits accurately
Solutions-driven, proactive approach to problem-solving
Commitment to The Arc of Butte County’s mission and values
We encourage candidates to apply even if they do not meet every listed qualification, as transferable skills and lived experience are valued
Perks & Benefits: Benefits may vary based on position and eligibility. Available offerings may include:
Health, dental, and vision insurance
Company-paid basic life insurance
401(k) retirement plan with up to a 3% employer match
Paid time off, including vacation and paid sick leave
11 Paid Holidays plus 1 Floating Holiday
Paid training and professional development opportunities
Employee discount at the Arc thrift store
Requirements:
Must pass applicable post-offer pre-employment screenings, including a background check, non-arduous physical, and drug/TB screening
Ability to work in various environments, including office and community settings, as applicable to assigned responsibilities
Ability to perform essential job duties with or without reasonable accommodation
May require occasional lifting (up to 25 lbs), standing, walking, or assisting individuals with mobility needs, if applicable
Work environment may include exposure to pet allergens. The Arc maintains a pet-friendly culture, and animals (such as the office cat) may occasionally be present in the workplace. Employees may also encounter pet allergens through donated items or community environments.
Equal Opportunity Employer:
The Arc of Butte County is an equal opportunity employer. We are committed to hiring individuals based on their qualifications and experience, and we welcome applications from all qualified individuals, regardless of gender, age, race, ethnicity, disability, or other protected status.
Monday–Friday, 8:00 AM–5:00 PM
Job Tags
Work at office, Local area, Monday to Friday